Terms of Service

Welcome to Concord Books, a sole proprietorship owned and operated by Jeremy Marple in Amherst, MA. We are not a corporation or an LLC: "Concord Books" is the name this sole proprietorship trades under, and the person behind it is the one who answers the phone, packs the books and issues the refunds. By accessing our website or placing an order, you agree to these Terms of Service.

Orders & payment

All prices are listed in US dollars. We reserve the right to refuse or cancel any order. Payment is processed securely through Stripe. You represent that your billing and shipping information is accurate and that you are authorized to use the payment method provided.

Single-copy stock

Almost everything we sell exists in a quantity of one. Adding a copy to your cart does not reserve it — a copy becomes yours when your order is paid. If someone checks out ahead of you, we remove the copy from your cart and tell you before charging anything.

Shipping

We ship to addresses within the United States only — we do not offer international shipping. Orders are processed within 1-2 business days and posted from Amherst, Massachusetts by USPS Media Mail or Ground Advantage, your choice at checkout. Postage is charged at the current rate for the weight of your order and is free by Media Mail on orders of $30 or more before tax. Full costs, delivery estimates and coverage are on our shipping policy. Risk of loss passes to you upon delivery to the carrier.

Returns

Returns and refunds are covered in full on our return policy, including what to do if a book arrives in worse condition than described.

Intellectual property

Our branding, photography and site copy are owned by Concord Books unless otherwise noted. Bibliographic metadata — titles, authors, publication details and cover images — comes from public catalog sources such as Open Library and Google Books and remains with its respective rights holders. Reselling a lawfully acquired secondhand book transfers no rights in its contents.

Feedback

If you provide suggestions or comments about our products or website, you grant Concord Books a royalty-free license to use that feedback to improve our business.

Contact

Questions about these terms? Email jeremy@concordbooks.org, call (978) 697-0255, or see our contact page for our mailing address.